In fact, our neighbors took issue with us getting our roof redone, and called their landlord, who called Formula to cuss out Ryan. He handled everything very professionally, never spoke poorly of the neighbor or landlord. Just let us know it happened in case we heard something, and never once made us think that it was in any way on us.
They ended up having to remove 4 layers of shingles!!!, and rotted wood that had been shingled over previously. They also replaced the bathroom vent tube and cover, which was supposed to have been done by the people who sold us the house. This all meant some added expense, which Ryan went over with us and we felt the cost for what they did was more than fair.
The crew that did the work was super friendly when we were home, and accommodated anything we asked of them.
On completion, there were a couple spots that we had questions about, as we don’t know what everything should look like. Ryan once again explained everything thoroughly, and didn’t make us feel like our questions were bad or dumb.
Overall, we were very impressed with the people, the company, and the quality of the work. We would highly recommend them.